CUSTOMER SATISFACTION REVIEWS
Beauty Works Spa Client Reviews
One of the keys to our success is our excellent customer service. We love to hear about your experience with Beauty Works Spa. Please read our reviews below and feel free to leave a review.
Submit your review
Love your spa and staff are great!
We are so pleased that you have enjoyed your pedicure services at Beauty Works and appreciate the compliments for our staff. We do hope you will take the opportunity to enjoy our other offerings including our fabulous spa amenities - eucalyptus steam rooms, infra red sauna, relax room with zero-gravity massage chairs and our cozy fireplace lounge! Just ask guest services for details. We look forward to your upcoming visit!
I have been coming to Beauty Works for about 3 years now, Jennie was fantastic! She was very personable, while finishing my pedicure flawlessly. I told her my problem areas, and she had solutions. I'll be requesting her again on a Tuesday. My schedule limits me to book in advance, but I'll hope for a day off again on a Tuesday just to request her.
Cathy, Thank you for your fantastic 5-star review. We are pleased to have fabulous staff who are truly invested in addressing concerns so that you can be you, only better! We will be sure to pass your compliments on to Jenn. We look forward to your next visit!
I have had the series of BBL Skin tightening treatments and now I come once every 6 months. Meaghan took before and after photos. The difference was truly amazing - the sagging skin under the chin and around the jaw bone are less noticeable. The process took about 45 minutes and I could go out afterwards with no down time. Meaghan explained the process well and completed the treatment all while ensuring I was comfortable. Great job Meaghan!
Susan, thank you for sharing the amazing results you have achieved your treatment series and maintenance program, and for the 5-star rating. Your recognition of Meaghan, one of many of our informative and highly-trained skin care professionals at Beauty Works, is greatly appreciated and we will be certain to share this with her. We look forward to seeing you at your ongoing visits!
Always a pleasure to be at the Beauty Works. Jane is a gem and I look forward to my next visit
We look forward to your visits too Ruth! Thank you for the fabulous review and compliments to Jane. See you soon...
I am a huge fan of keeping my skin as good as it can look without makeup. So when I heard that Beauty Works had the Hollywood Carbon Facial - I had to try it! After one treatment, I loved the way my skin feels and improvement continues the next day. Within a week it is supposed to improve even more - I CAN NOT WAIT! Exciting. Today I wore no powder or foundation and the skin looks dewy and has a nice glow to it. I would do this again and with no down time, I can get right back to work. Thanks Rhonda
Orlena, it was my pleasure! I love doing the Hollywood Peel because I love to see the results and hear how each one's skin looks and feels right after the treatment and into the following weeks! The carbon literally gently explodes dead skin cells and deep cleanses your pores, all while brightening and purifying the skin. The laser stimulates your own natural collagen to plump out fine lines and wrinkles as it heats up the skin, and will also target brown spots, acne and acne scars. That is why it is called the "Treatment of the Stars!" - Rhonda
I had the pleasure of having the Oxygeno Facial and my Estetician was Courtney. Every step of the way Courtney explained the process. It is such a relaxing experience. Courtney is the best!
Thank you so much Susan for the 5-star review. We love that you really enjoyed the OxyGeneo™ which is a 3-in-1 skin treatment that combines all the benefits of microdermabrasion, chemical peels, and oxygenating facials. We are pleased that you could not only benefit from the professionalism and knowledge of Courtney, but also feel the immediate benefits of relaxation and softer, smoother, and brighter skin!
I have been visiting Beauty Works for many many years and have always had a good experience, but must say Jane is the best at my pedicures, she is very thorough and does more than an excellent job, I make sure now that she is the one I will wait for to have my pedicures
We love seeing you at your regular visits to Beauty Works. Thank you for the great review - we will be sure to pass along the fabulous compliments to Jane!
Fantastic. My therapists were knowledgeable and professional. No complaints.
The new building is beautiful and the staff were great, I found the pricing more than I anticipated with all the extra's. I wouldn't buy the lunch again and any facial I have had in the past (especially with a $110.00 service should include the eye brow waxing...also my facial was done with gloves on and I do appreciate why they needed to be used for her own health and overuse of the products, it wasn't a relaxing feeling. The plastic sound and texture was very unnatural. The staff herself was lovely I want to add, just not with the gloves for me personally.
Tammy, We are so happy that you were able to enjoy a half-day spa experience with our customized "Silver Day Spa Package", which included full use of the spa amenities and catered spa lunch. Thank you for your 4-star review, the compliments and the suggestions that we can take into consideration with your next facial treatment. Visit us again soon!
I have been coming here for a few years now and have always given it a 5 star rating. Today I had an appointment knew based on traffic I was not going to make it on time...so i called to say I was on my way and would be there in 2-3 min. As I pulled in to parking lot of Beauty Works I received a phone call saying the person I was booked with said she couldn't do my service as I was 5 min. late so did I want to reschedule. I was shocked and angry. I said no thankyou and i guarantee I will not be going back. I can count numerous times that I have had to wait in the waiting room for my appointment more than 5 min. Sometimes up to 15 min or more and never once did I complain. I understand there is a small window in between appointments but I felt I at least called and was told it was ok. I will NOT be coming back.
Well i see you have only shared good reviews. I wrote a review 2 weeks ago and still don't see it on here. I'm not surprised.
Cathy, our sincere apologies that we did not respond to your review in a timely manner. We take every review, positive or not, into careful consideration as it is only through these reviews that we can share our successes and learn to improve where we have fallen short. We understand the frustration you expressed, especially when you provided the courtesy of a call to let us know that you would be running late. As some of our services have short treatment times, sometimes the difference of just a few minutes late can greatly impact and exponentially affect the start times of subsequent treatments. When this occurs, we strive to ensure that our level of service remains a top priority and that no one feel “short-changed” or rushed “just to get the treatment done”. When an unforeseen delay occurs, we rely on our excellent team of professionals, who pull together to help ensure proper attention is given to each guest. As you mentioned, you have experienced this delay and we certainly appreciate your patience when this occurs. In hindsight, we should have afforded the opportunity for you to arrive at the spa and then review the options to complete your treatment. Our apologies for this unfortunate incident. We would like to welcome you back to Beauty Works to allow us to once again, instill the 5-star confidence you've come to expect.
My 7 year old came in today with a friend to have a mani done. Both girls had a blast. Staff was so friendly and great with the girls. We will be returning
I enjoy my treatment fully relaxing facial & environment. Great staff.. Fully satisfied..love it...Skin feels great
MY First time at Beauty works and first pedicure. I think it could become a habit. Thank you Jane for the great experience.
Just wanted to give a big shout out to Courtney Thank you thank you for my amazing facial this afternoon and the great tips for my eyebrows. REALLY meant alot to me. I felt so incredibly relaxed today and I owe that all to you! See you next time ! Beauty Works is the BEST !!!!
It was my first time getting a pedicure. I really enjoyed it I will be back that's for sure