CUSTOMER SATISFACTION REVIEWS
Beauty Works Spa Client Reviews
One of the keys to our success is our excellent customer service. We love to hear about your experience with Beauty Works Spa. Please read our reviews below and feel free to leave a review.
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Totally enjoyed and appreciated the latest massage by Floyd. My neck and shoulders really needed some TLC and he provided it professionally and expertly . Thx lots Floyd! Can't wait 'til my next visit !
Liz, what a wonderful way to describe your massage - as a 'heavenly experience'! Thank you for your 5-star review and for the recognition of Floyd and his professionalism and expertise. We will be sure to pass along these lovely compliments to Floyd and look forward to your next visit with us!
I want to thank everyone at the Spa for the wonderful attention that I receive on my monthly visits for my pedicure. I have over the last few months enjoyed getting to now Kirsten (who is now leaving your establishment) and I will miss her personal care and our great talks.
Thank you to all.
Heather, Thank you so much for your 5-star review. We certainly enjoy your monthly visits and are glad that you have been able to experience the professional services of many of our staff. We too will miss Kyrsten as she moves away, but are confident that you will find a similar enjoyment with one of our other excellent technicians as they look after your pedicure needs. We will be sure to pass along your compliments to Kyrsten.
Beauty Works is a great place. I had electrolysis, facial, massage, etc. Shanon is awesome =) They are very punctual (have been going once a week for 2 months now). The staff is polite, friendly and experienced. The place is quiet, relaxing, and very clean. The only reason why I don't give 5 stars is because each week when I receive appointment confirmation by email, there is small mistake in my booking =) But they are aware of it. Best customer service I have experienced in a spa.
Karelle, thank you for your glowing review of Beauty Works and our wonderful, knowledgeable staff! We appreciate your patience with our email appointment reminder system and hope to have this corrected for you with your next reminder. Looking forward to your next visit with us 🙂
I think the atmosphere is so professional and friendly and couldn't be happier to have found the Spa. I am fairly new to the area and its hard to find a new place you like, I love it!!!
Merianne, welcome to Beauty Works and the beautiful Bay of Quinte area. We appreciate your awesome review and are thrilled that you not only like Beauty Works, but that you LOVE US!
Friendly, courteous and efficient. Rhonda is veryprofessional. Excellent experience.
Thank you Eleanor for the 5-star review! We are pleased you enjoyed your experience and will be sure to share your comments with Rhonda. We look forward to your next visit!
Beauty Works new look is beautiful and as always friendly reception staff make you feel so welcome. Enjoyed a wonderful Pedicure with Alyssa (very professional) and lovely personality.Definitely will come again.
Evelyn, thank you for your wonderful comments! We are thrilled that you love our new look and appreciate your acknowledgement of our continued friendly and professional service! We will be sure to pass your comments along to Alyssa and reception staff and look forward to your next visit to Beauty Works 🙂
I had a great experience even thought it hurt. I'm excited for the final result. Everyone was friendly & your spa is beautiful. 😊
Giselle, We are excited for you too, as we have witnessed first hand the amazing results achieved with your treatment! Thank you so much for your awesome review.
Great service from offering of beverage in the reception area as I arrived early for appointment. Alyssa did a great manicure, softened dry hands, lovely arm massage and very friendly. I also got a possible vacation travel lead. Will be back for sure. I appreciate the evening hours.
Bernice, thank you for pampering Beauty Works with your 5-star review! Your personalized recognition of Alyssa and comments on the added touches you enjoyed during your visit will be shared with our awesome staff. Be sure to stop in and get vacation ready before your potential travel plans! 🙂
The new entrance is lovely, service is great. Thank you Shannon for your professionalism.
Hello Pat. Thank you so much for the 5-star review. We work really hard to offer outstanding service and are happy that this was reflected in your last visit with us. We have passed this along to Shannon, who was thrilled with the review! Looking forward to welcoming you back soon.
Even though I had an appointment which had been booked for weeks I waited over half an hour in reception. Due to the wait I ended up being done later than expected which interfered with plans I had made. The wait also made me feel I was not valued as a client. Having said that the staff at reception did make an effort while I was waiting.
Not sure if I will return.
Our sincere apologies for the extended wait for your appointment. We understand your time is valuable and we make every attempt to remain on schedule or to communicate any discrepancies, and appreciate your acknowledgment of our front desk guest services staff. We wish to restore your confidence in our timeliness and hope to welcome you back to Beauty Works in the near future.
My 7 year old came in today with a friend to have a mani done. Both girls had a blast. Staff was so friendly and great with the girls. We will be returning
I enjoy my treatment fully relaxing facial & environment. Great staff.. Fully satisfied..love it...Skin feels great
MY First time at Beauty works and first pedicure. I think it could become a habit. Thank you Jane for the great experience.
Just wanted to give a big shout out to Courtney Thank you thank you for my amazing facial this afternoon and the great tips for my eyebrows. REALLY meant alot to me. I felt so incredibly relaxed today and I owe that all to you! See you next time ! Beauty Works is the BEST !!!!
It was my first time getting a pedicure. I really enjoyed it I will be back that's for sure